Frequenty Asked Questions Page 1

Frequently Asked Questions

This page is designed to answer any questions you may have about the services we provide, the products we sell and our policies.

What do we sell?

We sell unique everday lingerie. Our name says it all. We specialize in panties for all genders. We also offer daywear and sleepwear.

What is your return policy?

Lingerie is non-returnable/non-exchangeable due to health laws. All items are thoroughly inspected for damage before being shipped. If you have questions or concerns please email.

What if my item(s) is damaged or lost in the delivery process?

Our experience has been that the USPS is a very reliable service. However, once your package enters the postal system we are not responsible for damaged or lost orders unless you purchase insurance. You can purchase insurance for an additional charge (U.S. only). All orders $50.00 and over are automatically insured at no additional cost to our customers (U.S. only).

How do I purchase insurance and what is the cost?

Email us before placing your order so we can add the additional cost to your order. The cost for insurance is $1.65 for orders $49.99 and under (U.S. only).

Do you provide delivery confirmation?

Yes, it is provided by us on all orders free of charge.

How do I know if an item I'm interested in purchasing is in stock?

Email us with the item #, color and the quantity you wish to purchase. Click on the contact us button at the top of the page. In most instances we will reply back with an answer in a few hours. Note: If you order without contacting us and we don't have the color you ordered and we can not contact you, we reserve the right to choose an available color for you.